Terms of Purchase

Purchase Terms

These Purchase Terms govern purchases made through the Myelvdhaosaoo website (the “Website”).

The Website is operated by Chengdu Xinjie Huixun Technology Co., Ltd. under the Myelvdhaosaoo brand.

By completing a purchase on our Website, you acknowledge and agree to these Purchase Terms together with the other policies applicable to your order, including:

  • Terms of Service

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Any other policies or notices displayed on the Website

If you do not accept these terms, please refrain from placing an order.

1. Customer Requirements

When submitting an order, you represent that:

  • You have the legal capacity required to enter into a purchase transaction;

  • All information submitted during checkout is complete and accurate;

  • Your purchase and receipt of the products comply with applicable laws and regulations.

Information exchanged with our customer service team may, where legally permitted, be used to assist with orders, verify transaction details, and improve our customer service.

2. Personal Information

Information provided through the Website, checkout process, email correspondence, or customer support interactions will be handled in accordance with our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, stored, and protected.

We may revise our Privacy Policy when necessary to reflect changes in our services, business practices, or applicable legal and regulatory requirements.

3. Order Confirmation and Processing

Once an order has been successfully submitted, an order confirmation will normally be sent to the email address provided at checkout.

An order may be reviewed or adjusted when circumstances require it. This may include:

  • Products becoming unavailable;

  • Errors in product details or displayed prices;

  • Transactions that appear unauthorized or fraudulent;

  • Other circumstances that prevent an order from being properly fulfilled.

If we need to cancel an order, any payment already received will be handled in accordance with the applicable circumstances and relevant policies.

4. Product Details

We make reasonable efforts to keep product descriptions, photographs, specifications, and pricing information on the Website accurate and current.

Certain differences may nevertheless occur because of:

  • Screen or device settings;

  • Technical limitations;

  • Product revisions or updates;

  • Changes to packaging or presentation.

If the product you receive is materially inconsistent with the information presented on the Website, please contact our customer service team. Any applicable remedy will be handled in accordance with the Return & Refund Policy.

5. Prices and Pricing Errors

We aim to display current and accurate product prices.

If a clear pricing error occurs because of a technical malfunction, system issue, data error, or other unintended circumstance, we may take appropriate action, which may include:

  • Notifying you of the pricing issue;

  • Canceling the affected order;

  • Offering an appropriate resolution where available.

6. Product Availability and Delivery

Product availability is subject to inventory and may change without prior notice.

Orders are prepared and shipped according to the conditions and estimated timeframes outlined in our Shipping Policy.

Delivery schedules may be affected by factors such as:

  • The destination;

  • The shipping method selected;

  • Customs clearance;

  • Carrier-related delays;

  • Circumstances beyond our reasonable control.

If a purchased item becomes unavailable before fulfillment, we may contact you to discuss an appropriate resolution, which may include a refund where applicable.

7. Product Considerations

Before placing an order, customers are encouraged to review the available product information carefully and determine whether the product is suitable for their intended use and permitted in their location.

Product specifications, packaging, labels, and included components may vary due to destination-specific requirements, inventory changes, or product updates.

8. Taxes, Customs, and Duties

Taxes, customs duties, import charges, and other applicable fees may differ according to the destination and local regulations.

Where required by the relevant authorities, customers may be responsible for charges associated with importing or receiving an order.

Any applicable taxes, duties, or customs-related costs will be handled according to applicable laws, shipping arrangements, and destination requirements.

9. Contact Information

For questions concerning these Purchase Terms, an order, payment, delivery, or other customer service matters, please contact us:

Brand Name:
Myelvdhaosaoo

Legal Company Name:
Chengdu Xinjie Huixun Technology Co., Ltd.

Customer Support Email:
service@myelvdhaosaoo.com

Customer Support Phone:
028-85482611

Business Address:
Unit 1007, 10th Floor, Building 2, 1267 Qianlong Road, Wuhou District, Chengdu